WARRANTY POLICY
Purchased orders will be deleted automatically after 90 days, so it is advised to download your order to avoid losing it.
1. WARRANTY POLICY
WARRANTY FOR FACEBOOK ACCOUNT:
If you face any of the following issues within 24 hours from the time of purchase of the Facebook account, you are entitled to a warranty:
1. The first login attempt fails due to incorrect UID, password, or 2FA code.
2. The account has pre-restricted ads, which makes it impossible to create Camp or Add BM.
3. The account has been disabled for personal ad accounts previously.
WARRANTY FOR BUSINESS MANAGER:
If you face any of the following issues within 24 hours since Link BM is purchased on the system, you are entitled to a warranty:
1. The invite link to receive BM is inaccessible due to link error or link expiration.
2. BM is restricted from advertising, or BM dies, which makes it impossible to create an ad account.
3. BM is live but has a disabled ad account. (*) For Business Verification BM, the warranty will be 1 to 1 if the green is missing within 3 days of the BM purchase date. However, this term is accepted only if the BM is not in violation of the terms party item disclaimer of warranty.
WARRANTY FOR GOOGLE ADS ACCOUNT:
The following conditions need to be met for a warranty:
1. The account has not changed its security information.
2. The account has not been deactivated.
3. REFUSAL OF WARRANTY
DISCLAIMER FOR FACEBOOK ACCOUNT:
Customers are not warranted for their Facebook account if they face any of the following issues:
1. The account is checkpointed by creating Camp, Add card, Add BM, Add personal Facebook account, or register BM.
2. The account is restricted from advertising by creating Camp, Add card, Add BM, Add personal Facebook account, or register BM.
3. The account has been disabled by the customer for personal advertising accounts by creating Camp or Add cards.
4. The account is checkpointed after logging in or changing account information.
5. The account threshold is reduced after adding a card or changing the time zone or currency.
DISCLAIMER FOR BM:
Customers are not warranted for their BM in the following cases:
1. BM that you created Camp (including draft).
2. BM has had payment information added by the customer (Add card).
3. BM has had an ad account created by the customer.
4. BM has had Pixel created by the customer or received Pixel from another BM.
5. BM verified by temporary mail service (Mail10m,...).
6. BM's threshold dropped.
7. Change ad account currency in BM.
8. For Business Verification BM, only 3 days warranty is available. If lost after this time, we do not support the warranty. The reason is that your product or service violates the policy or is suspicious in payment and use of untrusted IP. (*) Within 24 hours of soaking BM: If BM is restricted from advertising or the Ad Account is disabled, do not resist BM (Ad account) arbitrarily. If you do, that BM will not be covered under warranty.
DISCLAIMER FOR GOOGLE ADS ACCOUNT:
Customers are not warranted for their Google Ads account if the account has changed its security information, or the account has been disabled after creating a campaign or adding a payment card.
WARRANTY POLICY FOR GMAIL ACCOUNT:
We provide support for replacement when the login account is faulty, and a 1-week warranty is available.